We have a 30-day warranty for all of our products. We must be notified within 30 days of you receiving the product(s) of any defects or issues with it. Anything beyond the 30 days will be considered wear and tear, and not be eligible for replacement or reimbursement. We will be happy to treat a defect situation case by case. Please email us at support@firsthealthapparel.com if you have any further questions or concerns!
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Returns Policy (Exchange/Refund Policy)
Our policy lasts 30 days after the order is delivered to you. If 30 days have gone by from the order delivery date, unfortunately, we can't offer you a refund/exchange.
If the return/exchange does not pass inspection, it will be mailed back to you.
If you request an exchange and stock is unavailable for your request, we will refund you for that item.
Exchange requests can only be made for products of equal or lesser value than the item being returned. If you request an item that is of higher value than the item being returned we will refund you for the item or items sent back.
Please return the item in the condition it was packaged and sent. If there is excessive wrinkling, the return is subject to denial.
All items must be unworn, unwashed, and not put through a dryer.
We cannot accept any underwear or socks for hygiene reasons.
Whether worn or unworn any undergarments are final sale products and cannot be returned (includes both exchanges and refunds).
Original tags must be attached.
Items covered in animal/human hair will NOT be accepted.
Items that smell like smoke, cologne, or have deodorant markings or other stains will not be accepted.
It may take up to 7 business days for returns to be processed (even longer after a launch).Ā
We do not accept returns for Sale/Clearance items.
This includes both returning items for an exchange or returning items for a refund.
We do not cover shipping costs for returns/exchanges at this time.
If you return an item, the shipping cost is NOT refunded.
We do not accept returns or exchanges after 30 days
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you request an exchange we will fulfill it if stock is available and you will receive a confirmation email!
If your return is denied, then it will be sent back to you within 3-5 business days of you being notified via email.
